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In addition to the more than 2,500 air charter operators licensed by the Federal Aviation Administration (FAA), there are also entities known as air charter brokers that link prospective charter customers with air charter operators. An air charter broker plays an important role by matching a customer’s travel needs with the capabilities of an air carrier licensed under Part 135 of the Federal Aviation Regulations. While Part 135 charter operators are closely regulated by the FAA, air charter brokers are not plainly and comprehensively regulated. In the course of their business, brokers encounter a number of federal and state agencies that may have jurisdiction over their business.
To assist air charter brokers in navigating regulatory requirements and developing business best practices to benefit charter consumers, NBAA has published a guide that outlines best practices. The purpose of this guide is to discuss regulatory guidance that must be followed and foster the use of best practices throughout the air charter brokering industry. In addition, the guide provides information that will help to protect air charter brokers in the course of their business.